Burst pipe repairs
Help with burst water pipes and major leaks, with the repair scope and price explained before work starts.
More about burst pipe repairsLocal plumbing & gas
Leak detection & repair in south Brisbane & Logan
For leak detection and repair, tell us where you have noticed water or a change in your plumbing. We assess the issue and explain diagnostic options step by step. Investigation costs and the repair scope are approved separately before proceeding.
A price you approve
We explain the work and fixed price before starting. Any paid investigation is agreed separately.
Lifetime workmanship guarantee
We back our work. Ask us how the guarantee applies to the work in your quote.
Respect for your time
An agreed arrival window and an on-the-way call or text. We arrive in our booking window or you get $50 off.
Water appearing where it should not?
A damp patch, unexplained water or a change in plumbing performance is a useful starting point for a conversation. Tell us where you first noticed it and whether it is constant or intermittent. You do not need to identify the pipe or fixture causing it.
Investigation and repair are explained separately
Finding the cause can require more than a visual check. We walk you through the options, what each investigation is intended to establish and its price. Once the cause is understood, we explain and quote the repair for approval.
What's Included
What's Included in Our Leak detection & repair Service
- Assessment of visible or suspected household water leaks
- Diagnostic options explained step by step on site
- Repair options and price agreed before proceeding
Our process · what happens next
Getting it sorted is straightforward
A request starts the conversation. Your appointment and the work are confirmed with you before we proceed.
- 01
Tell us the problem
Call or send a request. We’ll talk through what you need and when we can visit.
- 02
Agree a time
We confirm your visit by text or email, give you an arrival window and call or text when we’re on the way.
- 03
Approve the price
We assess the problem and explain your options and fixed price. Any extra investigation is explained and priced for your approval first.
- 04
We get to work
Once you approve, we complete the agreed work and take photos along the way. Payment is on completion; larger jobs have separately agreed arrangements.
Know the work and price before we start
We assess the issue, explain your options and quote a fixed price before starting. If further investigation is needed, its steps and costs are agreed with you first.
Helpful answers
Leak detection & repair: your questions answered
Know what to expect before you request a visit. For anything else, call and talk us through the problem.
Can you quote before the leak has been found?
We can explain and quote the proposed investigation. The repair quote depends on the cause, access and work identified through assessment.
Does every shower leak need resealing?
A shower leak can involve different parts of the installation. We assess the source before recommending sealing or another repair.
What should I include in my enquiry?
Water leaks and burst pipe repairs, with diagnostic options explained on site. Add your suburb and a brief description. Only your name and phone are required in the form; we will call to discuss the issue and availability.
How is the price agreed?
We assess the issue, explain your options and quote a fixed price before starting. If further investigation is needed, its steps and costs are agreed with you first.
Is my visit confirmed when I send a request?
No. We contact you to discuss the issue and availability. Your appointment is confirmed separately, with an arrival window and an on-the-way courtesy call or text.
When do I pay?
Payment is collected on completion. Arrangements for larger or multi-day work are confirmed separately.
Do you guarantee your workmanship?
We back our work with a lifetime workmanship guarantee. We explain how it applies to your quoted work.
Related Services
Other Ways We Can Help
Shower sealing
Assessment of shower leaks and sealing work, with the source investigated before recommending a repair.
More about shower sealing
Sewer & stormwater repairs
Assessment and repair options for damaged sewer and stormwater pipework.
More about sewer & stormwater repairsService Area
Areas we serve
We visit homes in our agreed service areas across Logan, south Brisbane, the Redlands and northern Gold Coast.